Conversations are happening everywhere in your organisation, but the value is being lost.
At Neos Wave, we make every conversation count.
From the contact centre to the boardroom, we help you get the most out of the conversations your customers have with your organisation, and use the insight to help you grow and improve.
We combine experienced hands-on delivery with skilled design and enterprise tech to offer products, services and custom solutions in this space.
Reasons to work with us
EXPERTISE
Market-leading practices
25+ years experience
BUSINESS MODEL
No shareholder pressure
Focus on growth
GLOBAL REACH
+20 markets & languages
Trading in multiple currency
KNOWLEDGE
Wide network
Access to best resources
VALUE
Focus on cost effectiveness
TECHNOLOGY
All major technologies covered
About Neos Wave
Our story
At Neos Wave, we're more than just a business - we're a movement towards elevating customer experiences.
Our business model, free from shareholder pressure, allows us to prioritise growth and innovation. Our extensive network and access to the best resources ensure that we deliver market-leading practices and cutting-edge technology solutions to our clients.
But it's our team that truly sets us apart. With over a century of combined experience in global customer service operations, digital strategies, change management, technology, and social media, we understand the intricacies of delivering exceptional customer experiences. From tech startups to global powerhouses and luxury brands, we've partnered with a diverse range of clients, guiding them towards success in an ever-evolving digital landscape.
At Neos Wave, we're not just shaping the future of customer experience - we're redefining it.
Bringing ideas to life.
Take a look inside how we turns vision into impact with audio, visuals, and purpose.
Our progress
£100m
VALUE CREATED
+65
TRUSTED CLIENTS
100%
RECOMMEND OR REPEAT
>150
CAMPAIGNS COMPLETED
